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Business partners work side by side with their customers to ensure their goals and objectives have been satisfied. You are truly a business partner.

 

 City of Chino Hills, CA

  
  
e-Government Software Solutions

Solutions

 

Understanding You.

Our way of delivering e-government software solutions is grounded in the belief that effective partnerships are at the core of each successful effort.  We approach every e-Government software implementation as a partnership with each client, and we understand the complex challenges managers face in trying to meet increased demands with diminishing resources. 


Delivering more than just software.

GovPartner not only provides e-Government software, but we also take pride in the implementation, consultation, training, support, maintenance, and hosting that goes along with a software solution.  We deliver a whole package, not just the box.
 

Making connections easier.

Whether it's sharing information across departments, communicating with your constituents, providing a central portal for all parties involved in a project, or adding a smartphone mobile app for service requests, GovPartner provides the tools allowing your agency to make those important connections.
 



GovPartner Connect provides a centralized view of business processes via the web and acts as a tool to manage connections between business processes, agency departments, staff members, and most importantly - GovPartner Connect manages connections with your constituents.

GovPartner Connect is built on a scalable platform, meaning the solution can grow with your increasing needs.  The following modules are available on an ala carte basis - allowing you to build the solution that is best fit and tailored to your needs.

Building Module

Permit issuance and tracking
► Inspections 
► Plan review
► Fees and payments
► Document tracking and archival


Planning Module

Development review
► Customer Interactions
► Cases
► Fees and payments
► Development review
► Hearings
► Appeals
 

Engineering Module

Cases
► Fees and payments
Permit issuance and tracking
► Plan review
► Hearings
► Appeals
► Customer Interactions
 

Licensing Module

Fee generation
► Embedded forms
Decal management
Renewal Management
► Inspection scheduling
► Inspection tracking and history
 

Code Enforcement Module

Ordinance Association
► Inspections and scheduling
Fee management
► Case management
► Correspondences
File attachment
 

Parks & Recreation Module

► Facility management
► Facility reservation
Catalog management
► Program registration
► Online public access
 

Citizen Request
Management (CRM) Module

Inquiries
► Request for information
Request for service
► Complaints
► Questions
Compliments
Back office management
Public facing online portal
 

Work Order Module

► Assignment of staff skills
► Vendor management
► Materials management
► Assets and cost calculations
► Request grouping capabilities



 

Public Portal Module

Apply online for permits or licenses
► Make secure online payments
Upload plans
► Manage projects
► Check status of project in real time
Anytime, anywhere access
 

GIS Viewer

Deep embedded integration
Leverage GIS investment
Utilize ESRI ArcGIS server
► Address validation
► Map and navigation tools
Quick launch to other modules
   
  
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